The Cole County Assessor's Office has announced "a minor glitch" in its personal property software may have affected as many as 9,600 of the 2014 assessment forms and 9,000 personal property tax bills that were mailed recently.
Assessor Chris Estes said, "We changed software companies this past year, and during the switch, we have had a conversion issue. The vehicle description may have printed wrong on your tax bill and assessment sheet. The value would not have been affected by this error."
The assessor's office and collector's office will be mailing out corrected assessment forms and tax bills this week to affected taxpayers. The new assessment form and tax bill should be used to replace the originals. If you have paid your personal property bill and your receipt is incorrect, please call the collector's office for a corrected receipt.
If there are questions regarding the assessment list, call the assessor's office at 634-9131. For questions regarding the tax bill, call the collector's office at 634-9124.
"I do apologize for any inconvenience this has caused the taxpayers," Estes said. "We do believe that once our conversion is completed we will be able to better serve the taxpayers of Cole County."
"It was becoming increasing difficult to find technical support for our programs because they were outdated for the most part," said Collector Larry Vincent. "We have both gone to Windows-based software, which should be easier to maintain, find support for and update going forward. Converting over 20 years of information and hundreds of thousands of images has been a challenge that we believe will pay off in the long run."