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J&J recalls all OneTouch Verio blood sugar meters

J&J recalls all OneTouch Verio blood sugar meters

March 26th, 2013 in News

Health products giant Johnson & Johnson on Monday issued yet another product recall, this one for OneTouch VerioIQ blood glucose meters sold in the U.S.

They're being recalled because when a diabetic's blood sugar level is dangerously high, they do not provide a warning and instead turn off, or they display an inaccurate reading.

The meters are made by J&J's LifeScan unit, which will issue a free replacement meter to all patients.

Johnson & Johnson said patients with one of the meters should contact LifeScan's customer service at 800-717-0276 to arrange for a replacement meter or ask questions.

Representatives are available from 7 a.m. to 9 p.m. CDT Monday through Sunday.

Patients can continue using the meter until they receive a new one.Notifications were being sent to about 90,000 active users in the U.S.

, as well as doctors, nurses, pharmacies and distributors. The company is working on an update to the meter to address the problem, but can't say when it will resume shipments of the meters.

Outside the U.S., the company is recalling the OneTouch VerioIQ, OneTouch VerioPro and OneTouch VerioPro+ Brands. The three types are being recalled because, at extremely high glucose levels, they display an incorrect glucose level or don't store the correct gloucose level in their memory.

To date, no patient injuries related to the defects have been reported worldwide for any of the recalled meters.