WASHINGTON (AP) - State Department staffers wrestled for weeks in December 2010 over a serious technical problem that affected emails from then-Secretary Hillary Clinton's home email server, causing them to temporarily disable security features on the government's own systems, according to emails released Wednesday.
The emails were released under court order Wednesday to the conservative legal advocacy group Judicial Watch, which has sued the State Department over access to public records related to the presumptive Democratic presidential nominee's service as the nation's top diplomat between 2009 and 2013.
The emails, reviewed by the Associated Press, show State Department technical staff disabled software on their systems intended to block phishing emails that could deliver dangerous viruses. They were trying urgently to resolve delivery problems with emails sent from Clinton's private server.
"This should trump all other activities," a senior technical official, Ken LaVolpe, told IT employees in a Dec. 17, 2010, email. Another senior State Department official, Thomas W. Lawrence, wrote days later in an email that deputy chief of staff Huma Abedin personally was asking for an update about the repairs. Abedin and Clinton, who both used Clinton's private server, had complained that emails each sent to State Department employees were not being reliably received.
After technical staffers turned off some security features, Lawrence cautioned in an email, "We view this as a Band-Aid and fear it's not 100 percent fully effective."
The AP initially reported Wednesday the emails described security features being turned off on Clinton's own private server, but State Department spokesman John Kirby clarified hours later the emails described "a series of troubleshooting measures to the department's system - not Secretary Clinton's system - to attempt to remedy the problem."
The emails were released under court order Wednesday to the conservative legal advocacy group Judicial Watch, which has sued the State Department over access to public records related to the presumptive Democratic presidential nominee's service as the nation's top diplomat between 2009 and 2013.
Clinton has repeatedly denied there is any evidence her private email server ever was breached. Her campaign did not immediately provide comment Wednesday.
Days after the technical crisis, on Jan. 9, 2011, a State Department IT staffer was forced to shut down Clinton's server because he believed "someone was trying to hack us." Later that day, he wrote, "We were attacked again so I shut (the server) down for a few min." It was one of several occasions when email access to Clinton's BlackBerry smartphone was disrupted because her private server was down, according to the documents.
The AP reported last year in the early morning hours of Aug. 3, 2011, Clinton received infected emails, disguised as speeding tickets from New York. The emails instructed recipients to print the attached tickets. Opening an attachment would have allowed hackers to take over control of a victim's computer.
In a blistering audit released last month, the State Department's inspector general concluded Clinton and her team ignored clear internal guidance that her email setup broke federal standards and could leave sensitive material vulnerable to hackers. Her aides twice brushed aside concerns, in one case telling technical staff "the matter was not to be discussed further," the report said.