Kimm Bland is in her 10th year working for Jefferson City.
After nine years as a customer service representative in the finance/sewer billing department, Bland moved in January to the Department of Planning and Protective Service.
Now, as an administrative technician, she answers callers' questions about necessary permits and helps them along the process.
"I saw an opportunity for learning more about the City of Jefferson and its different operations and applied for a different job," Bland said. "I enjoy meeting different people and learning about the dos and don'ts of the City of Jefferson as far as permitting."
Even though she enjoys working with people, it can still be a challenge when people call upset over something.
"Most citizens, as I was, are unaware of what you need a permit to do in the City of Jefferson," Bland said. "I find it very interesting that you need permits to make alterations and additions to your personal property. It's in the best interest of the citizen that the job is done correctly and by a licensed contractor."
Bland is the mother of four with three grandchildren as well as an Army veteran.
She and her husband, Tommie, enjoy traveling, fishing and watching college football.
She's a member of the Second Christian Church of Fulton where she serves as deaconess and choir director.
"I also enjoy cooking, studying and learning the Bible," Bland said.