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A customer service page (partial screenshot above) on Missouri American Water's website displays a sample utility bill and touts the company's improved "billing capabilities and flexibility." Jefferson City officials say the water company recently reimbursed the city over $9,000 after failing to pay its own wastewater bill during a period prior to 2012 when the utility handled wastewater billing for the city.

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Missouri American Water failed to pay bills to city

City: Utility hadn’t paid for wastewater service for years

Jefferson City has collected more than $9,000 from Missouri American Water after it was discovered the company failed to bill itself for wastewater service. But that amount is not the full amount, just what the city is legally allowed to recoup.

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