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Michelle Chesney-Offutt, poses in her home before leaving for work as an insurance customer service representative, Thursday, March 22, 2012, in Sandwich, Ill. Chesney-Offutt, who was unemployed for nearly three years before landing a job, said a recruiter who responded to her online resume two years ago liked her qualifications and was set to schedule an interview. But he backed away, she said, when he learned she had been out of work for 13 months.

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For long-unemployed, hiring bias rears its head

Few job seekers who fail to get an interview know the reason, but Michelle Chesney-Offutt said a recruiter told her why she lost the chance to pitch for an information technology position.

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