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Mistake caused Internet outage Tuesday morning

Mistake caused Internet outage Tuesday morning

August 6th, 2013 in News

A human error caused a minutes-long Internet service outage in downtown Jefferson City on Tuesday morning, Greg Baker, a CenturyLink spokesman said.

There was no connection to the Internet service outage and the morning's thunderstorms.

"The outage was caused by the removal of a "card' in a unit," he said, after getting reports from technical and repair crews.

The card was reinstalled immediately, Baker said.

"The outage may have lasted a few minutes," he said. "It probably affected less than 200 customers."