Capital Region health providers to check in with patients via app

FILE PHOTO: Workers steady the new piece as a crane operator Caleb Prenger lifts the "Region" part of the new sign into place at Capital Region Medical Center on October 16, 2019. The workers are part of Bee Seen Signs in Apache Flats and will take down the older box-type sign currently mounted on the same side of the building.
FILE PHOTO: Workers steady the new piece as a crane operator Caleb Prenger lifts the "Region" part of the new sign into place at Capital Region Medical Center on October 16, 2019. The workers are part of Bee Seen Signs in Apache Flats and will take down the older box-type sign currently mounted on the same side of the building.

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In the midst of the COVID-19 pandemic, beginning Wednesday, patients who go to Capital Region Medical Center and Capital Region Physicians will be able to see their health provider for appointments that do not require an in-person physical examination.

"We are committed to providing our patients access to care in the safest possible way," Dr. Michelle Barg, chief clinical officer for the Capital Region Physicians medical group, said in a news release. "Utilizing technology nearly everyone has either in their home or on their smartphone we can keep them in the comfort of their own space, while continuing their care."

Telehealth appointments can be accessed through an app that can be downloaded directly to a smartphone or on the website, crmc.org/televisit, through a PC with a webcam.

During the initial phase of telehealth visits, participating Capital Region Physicians clinics will reach out to existing patients to schedule their visit and provide technology support to ensure the connection is successful.

"We are embracing this event as an opportunity to expand our access for patients," Barg said. "Ultimately our goal is to have every feasible provider using the platform and continuing to streamline the process and improve patient encounters."

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