Tech-Know now offering smartphone, tablet repairs

Tracie Kerley replaces an iPhone screen at Tech-Know, 322 Jefferson St. The new technology shop in Jefferson City offers repairs for smartphones and tablets.
Tracie Kerley replaces an iPhone screen at Tech-Know, 322 Jefferson St. The new technology shop in Jefferson City offers repairs for smartphones and tablets.

You might not be able to curb your sinking feeling when your smartphone hits the pavement, but you can fix the cracked screen.

Now you can fix it more easily, as new technology repair business Tech-Know opened its doors in Jefferson City Nov. 8.

The shop at 322 Jefferson St. offers repair services for all makes and models of smartphones and tablets, but specializes in Apple products.

"We wanted a place where you could get a quality repair," said Tracie Kerley, who owns Tech-Know with her husband. The repair shop currently performs overnight repairs for most issues that don't require ordering parts, but the owners plan to work toward same-day services.

A typical repair takes 30-45 minutes, she said, but as long as the owners retain other full-time jobs they're performing many repairs after business hours. They keep common replacement parts in stock, but aren't afraid to contract out a repair they can't perform. The small employee base offers 22 years of combined technology experience.

The idea powering Tech-Know is to take the stress out of breaking integral and expensive pieces of personal technology.

"We want to provide a comfortable environment for people when they come here ... where you can have a cup of coffee and sit by the fireplace while we fix it," Kerley said.

In fact, the only view in the historic building of the repair work is behind the reception desk - the front lobby features only a pair of comfortable chairs, a decorative electric fireplace and, right now, a Christmas tree.

"Eventually we will offer more on the computer end, and we'd like to offer video game repairs as well," Kerley said. "If we get a great demand for something, we'll do it."

Tech-Know will host an official grand opening in January. For more information, visit Tech-Know's website at techknowjc.com or the Tech-Know Facebook page.