EVERETT, Wash. (AP) - CenturyLink says it's still investigating the cause of a statewide, seven-hour outage in 911 service early Thursday in Washington.
Many calls did not reach dispatch centers until the problem was resolved at approximately 7 a.m.
In one case, an Everett woman says she made 37 calls about an intruder breaking into her home and had to drive him away herself with a knife.
The company says in a statement Friday that a similar 911 outage about the same time in Oregon affected about 16,000 phone customers in Lincoln, Tillamook and Yamhill counties. CenturyLink says that was caused by a maintenance issue that was resolved at approximately 3:30 a.m. Thursday.