New JCMG Center built with patients' needs in mind
‘A natural fit’
Saturday, June 8, 2013
Every element of Jefferson City Medical Group’s (JCMG) new Women and Children’s Center was designed with the patients’ needs in mind.
From the waiting rooms, to examining rooms to the procedure rooms, patients are made to feel right at home.
The Center’s grand opening, an open-house and celebration, is at 8:45 a.m. today at the Center, 1241 West Stadium Blvd.
The morning includes free T-shirts for the first 200 adults, as well as complimentary activity books for children. A children’s choir will sing at 9 a.m., followed by brief remarks and a ribbon-cutting by the Jefferson City Area Chamber of Commerce. The remaining portion of the morning includes door prizes, a Lil’ Olympics consisting of competitive activities for children and building tours.
The tours include both JCMG Pediatrics and the Women’s Clinic of JCMG.
The design and planning of the new facilities began in July 2011 with a focus group of new and expectant moms, as well as women who planned to have children in the future.
Emily Mantle, community relations coordinator for JCMG, said the women were asked questions pertaining to how they locate physicians, what they’re looking for in a physician and what value-added benefits they want to see.
“We found that they wanted cozy and relaxing, pleasant colors, a nice smell and pleasant music,” Mantle said. “One thing was that they wanted to be able to see their children in the waiting room, which is why there’s no playroom.”
There are toys in the pediatrics waiting room and a separate room acts as a breast-feeding room and also has a changing table.
“It gives them privacy so that they don’t have to feel so rushed (to leave),” Mantle said.
The theme of the pediatrics floor is “Around the World.”
“We wanted to give kids an experience when they come in,” Mantle said. “Let them learn about culture. Each room is a different country.”
Some other JCMG Pediatrics amenities designed to better meet patients’ needs include a lowered reception counter so children can see the receptionist, rounded corners on all counters, couches in several exam rooms, a procedure room and bright and cheery colors throughout the office.
“Kids have different needs at different age levels,” Mantle said. “Our goal was to keep kids engaged and safe.”
The Women’s Clinic of JCMG was designed with a more home-like atmosphere in mind.
The office is decorated in soft colors and the waiting area includes a fireplace, chandelier and couches.
“We wanted women to feel pampered,” Mantle said.
The exam rooms have light wood paneling, paintings and hardwood floors.
Dr. Brandi Nichols, an obstetrician at the office, said the new facilities offer a more welcome environment for patients and offer a closer, more central location to other JCMG services. She said the office is much more user-friendly and the two procedure rooms allow more in-office procedures.
“Having the nursing stations all together allow everyone to work together better as a team,” she said. “There’s a more private area for weight and blood pressure measurements and a private window to discuss payment.”
Dr. Jodi Berendzen, also an obstetrician, said the new facility has improved the work flow for the entire office.
“It’s more efficiently designed, and there’s improved accessibility to other departments,” she said.
JCMG Pediatrics was previously located in another part of the JCMG complex at 1241 W. Stadium Blvd. and the Women’s Clinic of JCMG was located in the Medical Plaza building beside St. Mary’s Health Center.
“This Women and Children’s Center seemed like a natural fit,” Mantle said.
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