JC 911 Center deals with power outage
Saturday, November 3, 2012
At approximately 12:15 p.m., Saturday, the Jefferson City 9-1-1 Center, located in the basement of the Jefferson City Police Department on Monroe Street, lost electrical power.
This resulted in all telephones, including 9-1-1 and all public safety radios in the center, to be out of service.
At 12:30 p.m., limited service, including 9-1-1, was restored, but the center was not 100% operational.
Several agencies and contractors including Jefferson City Fire Department, CenturyLink, Meyer Electric, Jefferson City information technology personnel came in.
The Cole County Mobile Emergency Operations Center vehicle arrived and set up the pre-planned emergency operations necessary to field phone calls and radio service.
It was discovered that a 34 year old electrical breaker had failed causing electricity in some of the building to be lost.
The problem then went over to the battery backup system within the department. It operated until the battery power was exhausted.
Once the problem part was replaced the process of restarting all the computer systems necessary to run the emergency telephones and radios was completed.
Full service to the Jefferson City 9-1-1 Center and the police department building was restored at 2:43 p.m.
All systems will have diagnostic tests run on them in the next few days to check for damage.
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