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Aerolineas Argentinas Fined for Violating Price Advertising Rule

Taxes and fees were not included in the ads

Aerolineas Argentinas has been fined $50,000 for violating the Department of Transportation's (DOT) new rule on full-fare advertising by failing to include government taxes and other fees in advertised airfares and was ordered to cease and desist from further violations. 

“Consumers deserve to know the full price they will have to pay for air travel, including all fees, before they purchase their tickets,” said U.S. Transportation Secretary Ray LaHood. “DOT will continue to take enforcement action against carriers and ticket agents when our price advertising rules are violated.” 

Rule change 

DOT requires all ads that include airfares to state the entire price to be paid by the consumer. Prior to the rule taking effect on Jan. 26, advertised fares were not required to include certain government-imposed taxes as long as these additional charges were clearly disclosed in the ad. 

Under the new full-fare advertising rule, all government taxes and fees must be incorporated into the advertised fare. The rule applies to both U.S. and foreign airlines as well as ticket agents. 

Airfare searches made by the Department’s Aviation Enforcement Office on Aerolineas Argentinas’ Website after Jan. 26 returned separate listings of base fares for outbound and inbound legs that did not include additional government taxes and fees. 

By failing to advertise the entire price of the flight, the airline violated the full-fare advertising rule.  

Story provided by ConsumerAffairs.
Consumer Affairs

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