Aerolineas Argentinas Fined for Violating Price Advertising Rule
Taxes and fees were not included in the ads
Friday, August 31, 2012
Aerolineas Argentinas has been fined $50,000 for violating the Department of Transportation's (DOT) new rule on full-fare advertising by failing to include government taxes and other fees in advertised airfares and was ordered to cease and desist from further violations.
“Consumers deserve to know the full price they will have to pay for air travel, including all fees, before they purchase their tickets,” said U.S. Transportation Secretary Ray LaHood. “DOT will continue to take enforcement action against carriers and ticket agents when our price advertising rules are violated.”
DOT requires all ads that include airfares to state the entire price to be paid by the consumer. Prior to the rule taking effect on Jan. 26, advertised fares were not required to include certain government-imposed taxes as long as these additional charges were clearly disclosed in the ad.
Under the new full-fare advertising rule, all government taxes and fees must be incorporated into the advertised fare. The rule applies to both U.S. and foreign airlines as well as ticket agents.
Airfare searches made by the Department’s Aviation Enforcement Office on Aerolineas Argentinas’ Website after Jan. 26 returned separate listings of base fares for outbound and inbound legs that did not include additional government taxes and fees.
By failing to advertise the entire price of the flight, the airline violated the full-fare advertising rule.
More like this story
- Travelocity Fined for Violating Price Advertising Rule
- Aeroflot Fined for Violating Airline Consumer Protection Rules
- DOT Fines TripAdvisor for Violating DOT Price Advertising, Code-Share Rules
- British Airways Fined for Price Advertising, Baggage Compensation Rules Violations
- Three Companies Fined for Violating Airline Consumer Protection Rules
Use the comment form below to begin a discussion about this content.
Please review our Policies and Procedures before registering or commenting